Subscription Policy

Introduction

This Subscription Policy ("Policy") governs your subscription to Uni ("App"), a parenting stress management application operated by Majestara Development Limited, company number HE 456272, Latitudes Commercial Offices Phase C, Acropoleos 23, office 205, 7000, Meneou, Larnaca, Cyprus ("we," "us," "our"). This Policy is part of and should be read together with our Terms and Conditions and Privacy Policy.

Please read this Policy carefully before subscribing. It explains your subscription options, how automatic renewals work, how to cancel, and your rights under consumer protection laws. By subscribing, you agree to these terms.

1. Subscription Plans

1.1 Available subscription periods:

• 4-week subscription: access to all features for 28 days, renews automatically every 4 weeks
• 12-week subscription: access to all features for 84 days, renews automatically every 12 weeks
• 24-week subscription: access to all features for 168 days, renews automatically every 24 weeks

This list is not exhaustive — from time to time we may offer other periods and offers, which you will see at the checkout page.

1.3 Free trial period. New subscribers may receive a 7-day free trial. During the trial you have full access to all subscription features, no payment is required, you can cancel anytime without charge, and if you do not cancel before the trial ends you will be automatically charged. The trial is available once per user account.

Your free trial converts to a paid subscription automatically after 7 days unless you cancel before the trial period ends. To avoid charges you must cancel at least 24 hours before the trial expires.

Trial eligibility: the free trial is available only to new users who have not previously subscribed to Uni. Only one trial per user, household or payment method. We reserve the right to determine trial eligibility.

2. Pricing and Payment

2.1 Subscription pricing is displayed in the App during the subscription selection process, on the checkout page before you confirm your purchase, and in your App Store or Google Play account. Prices may vary by geographic location, subscription length, platform and promotional offers.

2.2 Payment methods: Apple App Store (iOS), Google Play Store (Android) and Stripe (web purchases). By subscribing, you authorize us or our payment processor to charge your payment method for the subscription fee and any applicable taxes at the start of your subscription and each renewal period. We do NOT store your full payment card information — all payment data is securely processed by Apple, Google or Stripe, which comply with PCI-DSS.

2.3 Special offers and promotional pricing. Promotional terms are displayed at checkout; introductory pricing applies to the first subscription period only; limited-time offers may expire; some offers are limited to new users or specific regions; offers are not combinable unless stated otherwise. If you subscribe at a promotional rate, your subscription renews at the STANDARD RATE when the promotional period ends, unless you cancel.

2.4 Price changes. Existing subscribers receive at least 30 days' notice before any price increase, sent by email and/or in-app notification. You may accept the new price or cancel before the change takes effect.

2.5 Taxes and fees. Prices may be subject to applicable taxes, VAT, sales tax or other government-imposed fees based on your location, calculated and added at checkout.

3. Automatic Renewal

Unless you cancel before the end of your current subscription period, your subscription automatically renews for an additional period of the same length at the then-current rate.

• 4-week subscriptions renew automatically every 28 days
• 12-week subscriptions renew automatically every 84 days (approximately 3 months)
• 24-week subscriptions renew automatically every 168 days (approximately 6 months)

3.2 Renewal date and timing. Renewals occur on the same day of the billing cycle as your original subscription start date; your payment method is charged within 24 hours before the renewal date; you receive a receipt after each successful renewal charge. An email reminder is typically sent 7 days before renewal and an in-app notification may be displayed.

To avoid being charged for the next billing period, you must cancel at least 24 hours before your renewal date. Cancellations made less than 24 hours before renewal may result in being charged for one more billing period.

4. Managing Your Subscription

4.1 To view your current subscription status, renewal date and payment history:

• In the Uni App: Profile > Subscription
• iOS (Apple): iPhone Settings > [Your Name] > Subscriptions > Uni
• Android (Google): Google Play Store > Menu > Subscriptions > Uni
• Stripe (Web): your customer portal link sent via email or in App Settings

You can also contact us at [email protected] for help.

4.2 Changing plans. You may change your subscription plan (for example from 4-week to 12-week) at any time; changes take effect according to the rules of the platform you purchased through.

4.3 Updating payment method: Apple — iPhone Settings > [Your Name] > Payment & Shipping; Google Play — Play Store > Payment methods; Stripe — Uni App Settings > Subscription > Update Payment Method.

5. Cancellation and Termination

5.1 How to cancel your subscription.

• iOS (Apple App Store): Settings > tap your name > Subscriptions > Uni > Cancel Subscription and confirm
• Android (Google Play): Google Play Store app > Menu > Subscriptions > Uni > Cancel subscription and confirm
• Stripe (Web): Uni App > Settings > Account > Subscription > Cancel Subscription, then follow the prompts

5.2 Effect of cancellation. Your subscription remains active until the end of the current paid period; no further charges are made. Resubscribing is possible at any time, but the free trial is only available once per account.

5.3 Cancellation confirmation. You should receive an email confirmation, an updated status in your subscription settings, and confirmation in your App Store, Google Play or Stripe account. If you do not receive confirmation within 24 hours, contact [email protected] immediately.

5.4 Termination by us. We may suspend or terminate your subscription immediately if you violate our Terms and Conditions, engage in fraudulent activity or payment disputes, abuse the refund policy, use your account for unauthorized purposes, or where we are required to do so by law. If we terminate for cause, you will not receive a refund for any unused portion of your subscription period.

6. Refunds

Refund eligibility is governed by our 30-Day Money-Back Guarantee. Refunds are generally NOT provided for unused time after cancellation, change of mind after the subscription period begins, renewal charges if you forgot to cancel, failure to use the App or access content, or dissatisfaction after the 30-day guarantee period expires.

6.3 Platform-specific refund processes.

• Apple App Store: Apple controls all refunds. Request refunds at reportaproblem.apple.com. Apple's policies and decisions are final; we can verify Money-Back Guarantee eligibility if Apple requests confirmation.
• Google Play: Google controls refunds. Request refunds through Google Play support; we can verify eligibility if Google requests it.
• Stripe: email [email protected] with "Refund Request" in the subject line, including your account email and reason. We review and respond within 5 business days; if approved, refunds are processed within 5–10 business days to the original payment method.

7. Consumer Rights

7.1 EU/EEA right of withdrawal. Consumers normally have 14 days to withdraw from a distance contract. By starting to access digital content immediately, you expressly request immediate performance and lose the right of withdrawal once you access or use the subscription content. If you do NOT access any content, you may withdraw within 14 days for a full refund by sending a clear statement to [email protected] including your name, email, purchase date and declaration of withdrawal. We confirm receipt and process the refund within 14 days to the original payment method. A simple email stating your intention to withdraw is sufficient.

7.2 US state consumer rights. We comply with California's Automatic Renewal Law (Business and Professions Code § 17602): all auto-renewal terms are clearly disclosed before purchase, you must affirmatively consent to auto-renewal, cancellation is as easy as subscribing, and you receive notice of upcoming renewals.

7.3 Additional consumer protections available under the mandatory law of your country of residence are not affected by this Policy.

8. Changes to This Policy

We may update this Policy from time to time. For significant changes that may materially affect your rights, you will have the option to cancel your subscription before the changes take effect without penalty.

9. Contact Information

Email: [email protected]

Subject line: use descriptive subject lines such as "Cancel Subscription", "Billing Question" or "Refund Request"

Company: Majestara Development Limited, company number HE 456272, Latitudes Commercial Offices Phase C, Acropoleos 23, office 205, 7000, Meneou, Larnaca, Cyprus

10. Your Acknowledgment

By subscribing to Uni you acknowledge that you have read and understood this Subscription Policy, agree to automatic renewal, understand how to cancel, consent to being charged at each renewal period, understand the refund policy and Money-Back Guarantee conditions, and — for EU residents — expressly request immediate service provision and waive the 14-day withdrawal right upon accessing content.